Salesforce lists Agentforce at $2 per conversation. The real number depends on how many actions each conversation fires. Put your own numbers in.
This is a floor, not a quote. It prices standard production Agentforce actions at Salesforce list pricing (Flex Credits: $500 per 100,000 credits, so a standard action = 20 credits = $0.10; per-conversation pricing is $2, the alternative model). Real spend is usually higher — Salesforce prices each usage type by a per-unit credit multiplier that varies by environment: a standard action is 20 credits in production (16 in sandbox), and the calculator uses the production rate. On top of the actions counted here you also pay for LLM prompt credits (a 2–16 multiplier each), voice (a separate, higher usage type — a 30 multiplier per action, or 60 per minute on Voice Minutes plans, lower in sandbox), and separate Data Cloud consumption — and your contracted rate and volume change it too. The number that actually drives the bill — how many actions your org makes each agent fire — is what a read-only Agent-Readiness X-Ray measures. Figures reflect Salesforce list pricing, 2026.
Per-conversation pricing is a flat $2. Flex Credits cost $0.10 per action, so they climb with how much work each conversation takes. The two are equal at 20 actions. Below that, Flex Credits win. Above it, per conversation does.
Illustrative, based on Salesforce list pricing. A standard action is $0.10 (20 Flex Credits). Voice and premium actions cost more, which shifts the break-even point.
Conversation count is the easy variable. You can forecast that. The one that surprises teams is how many actions the agent fires to finish a single task, because every action is another $0.10.
That number is not set by the agent. It is set by your org. On a clean org, the agent looks something up once and answers. On an org with a decade of overlapping automation, duplicate fields, and triggers calling triggers, the same task can take three times the steps. You pay for every one of them.
So the question under the question is not "what does Agentforce cost." It is "how much extra work will my org make the agent do."
See a sample Agent-Readiness X-Ray → — a real reference org mapped finding by finding, showing exactly where an agent burns extra actions.
Salesforce prices Agentforce two ways. Flex Credits cost $500 per 100,000 credits, where a standard action is 20 credits ($0.10). Or per conversation at $2 each. Your monthly cost depends on how many conversations your agents handle and how many actions each one fires. Use the calculator above to estimate yours.
Two models. Flex Credits is consumption based: you buy credits and spend 20 per standard action, which works out to $0.10 per action. Per conversation is a flat $2. Per-conversation pricing is cheaper only when a conversation averages more than 20 actions. Below that, Flex Credits usually wins.
Flex Credits are Salesforce's consumption currency for Agentforce. $500 buys 100,000 credits. A standard action costs 20 credits ($0.10) and a voice action costs 30 credits (about $0.15). Salesforce Foundations includes 200,000 Flex Credits.
$2 per conversation on the conversation-based model. That price covers all the actions inside one conversation, so it is the cheaper option when conversations are long, roughly more than 20 actions each.
On Flex Credits, each standard action is 20 credits, and 100,000 credits cost $500, so one action is $0.10. Voice actions are 30 credits, about $0.15. Total cost is roughly your number of actions multiplied by $0.10.
It depends almost entirely on how many actions your agents fire. A clean org resolves a task in a few actions. A complex, undocumented org can take several times more, and you pay $0.10 for each. That is why the same agent can cost very different amounts on two different orgs, and why it pays to know your org before you turn it on.
There is a $0 tier called Salesforce Foundations. Existing Enterprise Edition and above customers with Sales or Service Cloud can activate it themselves, and it includes 100,000 free Flex Credits (about 5,000 standard actions). Beyond that you pay per use: $500 per 100,000 Flex Credits, where a standard action is 20 credits ($0.10).
Per-conversation pricing is a flat $2 and covers all actions in one conversation. Flex Credits cost $0.10 per standard action, so they are cheaper until a conversation averages about 20 actions; past that the $2 flat rate wins. Flex Credits is now the default model and per-conversation is the alternative. The calculator above shows both for your numbers.
Data Cloud (now Data 360) must be enabled to use Agentforce, but a $0 SKU exists for Enterprise Edition and above, so paid Data Cloud credits are not required to run an agent. If you do use paid Data Cloud for data unification, it consumes credits on a separate rate card from Agentforce, so budget it separately. This calculator covers Agentforce action costs only.
We run a read-only Agent-Readiness X-Ray of your org and show you the blast radius, the over-scoped permissions, and where an agent will burn extra actions. Fixed fee, and no findings, no fee.
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